Shipping, Return, Cancellation & Refund Policy

At Wysk N Krumbs, we prioritize customer satisfaction and strive to ensure a smooth ordering and delivery experience. Please read the following policy carefully before placing your order.

1. Delivery & Shipping Policy

• Wysk N Krumbs will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

• Orders are processed and shipped within 2–5 business days across the UAE.

• Delivery timelines may vary depending on the shipping address and courier partner.

• Customers are responsible for providing the correct delivery address. We are not liable for delays or failed deliveries caused by an incomplete or incorrect address.

• Any applicable shipping charges will be clearly displayed at checkout.

• We are not responsible for delays caused by third‑party logistics partners, force majeure events, or unforeseen circumstances beyond our control.

2. Return Policy

• As our products are fresh food items, we do not accept returns once an order is delivered.

• However, if you receive:

  • A damaged, expired, or incorrect product, please contact us within 48 hours of delivery with supporting pictures and order details.

• After internal verification, we will arrange a replacement or refund, as applicable.

3. Cancellation & Replacement Policy

• Orders can be canceled or modified only before they are shipped. Once shipped, cancellation will not be possible.

• For recurring subscription plans, you may pause or cancel your subscription by contacting us at least 3 days before the next billing cycle.

• If a replacement is approved for a damaged or incorrect product, we will ship the replacement at no additional cost.

4. Refund Policy

• Refunds (if applicable) will be processed only after verification and will be made to the original mode of payment.

• Refunds will be completed within 7–10 business days from the date of approval.

• We reserve the right to deny a refund if the claim is not raised within the stipulated 48‑hour window or if adequate proof is not provided.

Contact for Support

📧 Email: hello@wysknkrumbs.com
📞 Phone: +971‑543603424
📍 Address: Block B2‑202, Musaffah Gardens Apartments Complex, Al Joun Street, Abu Dhabi, UAE